We are Hiring For Desktop Support Engineer - International Voice
Roles and Responsibilities :-
- Minimum 1 years of experience in Service Desk/ Tech support process / Cloud Computing Process
- Excellent communication skills C1 equivalent proficiency
- Displays excellent customer service skills and capabilities
- Response, diagnosis, resolution and tracking by phone, email, chat and social media of customer support queries.
- Maintain response and resolution speed as defined by SLOs
- Keep high customer satisfaction scores and follow quality standards in 90% of cases.
- Use existing knowledge base to provide a customer facing root cause assessment.
Desired Candidate Profile :-
- Minimum 1 year of experience in Service Desk/ Tech support process / Cloud Computing Process
- Excellent communication skills C1 equivalent proficiency.
- BCA/BTECH/MCA/BE- Computer Science
- Willingness to work in rotational shifts
- 24X7 operations
- Flexible with Weekly Offs
Perks and Benefits
Work From Home - Currently
People Can apply From Pan India
5 Days // Rotational Shifts
NOTE :- People Can apply From PAN India
To apply share your cv at @email@example.com
Or Whatsapp @Sophiya 7042266439
Role:Customer Success Associate
Salary: 3,00,000 - 5,50,000 P.A.
Industry:IT Services & Consulting
Role Category:Customer Success
Employment Type:Full Time, Permanent
Careernet Technologies Pvt Ltd
We are Hiring For MNC Based Company
For more details Contact @7042266439
Contact Company:Careernet Technologies Pvt Ltd