International Voice Support (PUNE)

From 1 to 5 year(s) of experience
₹ 2,00,000 - 5,00,000 P.A.

Job Description

Required Service Desk (Technical-Voice Hiring)


Qualification: BCA/BTECH/MCA/BE- Computer Science


Experience Required: 1-3 years

Salary: 2.50-5 LPA

Age Limit: 32yrs

Notice: Immediate or 15 days


Location: PUNE


Must have Skills/Qualification:

  • Minimum 1 year of experience in Service Desk/ Tech support process / Cloud Computing Process
  • Excellent communication skills C1 equivalent proficiency
  • Response, diagnosis, resolution and tracking by phone, email, chat and social media of customer support queries.
  • Ready to work in shifts 24/7 - mandatory
  • Open to work from Pune, work from office is preferred.

Technical expertise:

  • Knowledge of cloud computing and types of cloud computing
  • Knowledge of Mail server settings IMAP , POP and SMTP
  • Knowledge of SPF (Sender Policy Framework) or SPF records /TXT records, MX records, CNAME
  • Experience in working on Active Directory
  • Experience of Internet Protocols LDAP (Lightweight Directory Access Protocol )
  • Experience if SSON (Single Sign On)
  • Experience of API (Application-Programming Interface)

Contact Details:-

To Apply pls call @ Ankita 8750445591 or whatsapp or

share resume at ankita.bisht@careernet.co.in



Role:Technical Support - Voice / Blended

Salary: 2,00,000 - 5,00,000 P.A.

Industry:IT Services & Consulting

Functional Area:Customer Success, Service & Operations

Role Category:Voice / Blended

Employment Type:Full Time, Permanent

Education

UG:B.Tech/B.E. in Any Specialization,B.Sc in Computers,BCA in Any Specialization

PG:M.Tech in Any Specialization,MCA in Any Specialization

Company Profile

Careernet Technologies Pvt Ltd


To Apply pls call @ Ankita 8750445591 or whatsapp or

share resume at ankita.bisht@careernet.co.in

Company Info
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Contact Company:Careernet Technologies Pvt Ltd